At amarchandel.com, we are committed to ensuring your complete satisfaction with every purchase. Please read our return and refund policy carefully before making a purchase.
We accept returns on physical books within 7 days of delivery, provided the book is in its original, unused condition with no damage, markings, or signs of use.
To initiate a return, please contact us at info@amarchandel.com with your order details and reason for return. Return shipping costs are the responsibility of the customer unless the item received was damaged or incorrect.
Once the returned item is received and inspected, a refund will be processed within 5–7 business days to the original payment method.
Due to the nature of digital products, all sales of eBooks and digital downloads are final and non-refundable once the download link has been accessed or the file has been delivered.
If you have not yet downloaded or accessed the file and wish to cancel your purchase, please contact us within 24 hours of purchase.
For online courses, a full refund is available if requested within 48 hours of purchase, provided no course content has been accessed.
If course content has been partially accessed, no refund will be issued. In cases of technical issues preventing access, please contact us and we will work to resolve the problem promptly.
For offline courses or workshops, cancellations made more than 7 days prior to the event date are eligible for a full refund. Cancellations within 7 days of the event are non-refundable, but the registration may be transferred to a future session subject to availability.
Event registrations cancelled more than 10 days before the event date will receive a full refund. Cancellations between 5–10 days before the event will receive a 50% refund. No refund will be issued for cancellations made within 5 days of the event date.
In the event that a workshop or seminar is cancelled or rescheduled by us, all registered participants will receive a full refund or the option to transfer their registration to the rescheduled date.
If you receive a damaged, defective, or incorrect item, please notify us within 48 hours of delivery with photographs of the item and packaging. We will arrange for a replacement or full refund at no additional cost to you.
For all return and refund requests, please reach out to our support team:
Our team is available Monday to Saturday, 10:00 AM – 6:00 PM IST. We aim to respond to all queries within 1–2 business days. You can also reach us via our Contact page.
We reserve the right to update or modify this policy at any time without prior notice. Please review this page periodically for any changes. Continued use of our website following any changes constitutes your acceptance of the revised policy.